{"id":46842,"date":"2020-08-10T11:41:00","date_gmt":"2020-08-10T18:41:00","guid":{"rendered":"http:\/\/www.kentreporter.com\/news\/kent-based-puget-sound-fire-launches-customer-service-survey\/"},"modified":"2020-08-10T11:41:00","modified_gmt":"2020-08-10T18:41:00","slug":"kent-based-puget-sound-fire-launches-customer-service-survey","status":"publish","type":"post","link":"https:\/\/www.kentreporter.com\/news\/kent-based-puget-sound-fire-launches-customer-service-survey\/","title":{"rendered":"Kent-based Puget Sound Fire launches customer service survey"},"content":{"rendered":"<p>A new Puget Sound Regional Fire Authority customer service survey program gives residents a chance to provide feedback about the agency.<\/p>\n<p>The program will assist in collecting feedback from the community from a variety of interactions, including emergency response, public education events and inspections, according to a Kent-based Puget Sound Fire media release.<\/p>\n<p>The survey will be accessible via a variety of methods including QR codes on apparatus and fire stations, social media links and online at <a href=\"https:\/\/pugetsoundfire.org\/psfra\/how-are-we-doing\/\" target=\"_blank\" title=\"link\" rel=\"noopener noreferrer\">pugetsoundfire.org<\/a>. The survey will be voluntary, and participants can remain anonymous or share contact information and request a follow-up from a member of Puget Sound Fire.<\/p>\n<p>&ldquo;In these challenging times it is important to listen to our community&#8230;.and this will help us to be better, and to better serve our community,&rdquo; Chief Matthew Morris said in announcing the survey program Aug. 5.<\/p>\n<p>Survey data will be shared with the governance board and stakeholders as well as the community at large on a quarterly basis. It will become a tool to measure Puget Sound Fire&rsquo;s successes and identify areas of improvement.<\/p>\n<p>Puget Sound Fire serves Kent, Covington, Maple Valley and SeaTac:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Seeks feedback about emergency responses, public education events, inspections <\/p>\n","protected":false},"author":538,"featured_media":46843,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[9,4],"tags":[],"yst_prominent_words":[],"class_list":["post-46842","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-home","category-news"],"_links":{"self":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/posts\/46842"}],"collection":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/users\/538"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/comments?post=46842"}],"version-history":[{"count":0,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/posts\/46842\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/media\/46843"}],"wp:attachment":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/media?parent=46842"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/categories?post=46842"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/tags?post=46842"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/yst_prominent_words?post=46842"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}