{"id":17160,"date":"2015-04-10T13:02:20","date_gmt":"2015-04-10T20:02:20","guid":{"rendered":"http:\/\/spiken.wpengine.com\/news\/becu-warns-about-fraudulent-phone-calls-text-messages\/"},"modified":"2016-10-23T21:45:34","modified_gmt":"2016-10-24T04:45:34","slug":"becu-warns-about-fraudulent-phone-calls-text-messages","status":"publish","type":"post","link":"https:\/\/www.kentreporter.com\/business\/becu-warns-about-fraudulent-phone-calls-text-messages\/","title":{"rendered":"BECU warns about fraudulent phone calls, text messages"},"content":{"rendered":"

BECU sent out notice this week that customers bank accounts and credit\/debit cards have not been compromised and that someone is making fraudulent phone calls and text messages to people.<\/p>\n<\/p>\n

Fraudsters use a computer program to randomly dial or text phone numbers until they get a response, according to BECU<\/a>.<\/p>\n<\/p>\n

“We are receiving reports from members receiving fraudulent text messages from several different numbers stating that there is a problem with their card,” BECU said on its website. They are then asked to call a fraudulent number or click a fraudulent link that prompts them to enter their card information. If you receive this text, do not respond.<\/p>\n<\/p>\n

“We want to assure you that BECU has not been compromised.”<\/p>\n<\/p>\n

BECU received reports of fraudulent phone calls appearing to come from BECU stating that your BECU card has been blocked. The recording asks members to press 1 to unblock their card and then members are prompted to enter card information. The phone calls are not from BECU.<\/p>\n<\/p>\n

If people received this call and did provide personal card information, contact BECU immediately. The credit union will need to deactivate the card, re-issue a new card and monitor the account for fraud.<\/p>\n<\/p>\n

Here\u2019s how to reach BECU:<\/p>\n<\/p>\n

\u2022 Lost, stolen or fraudulent charges on Visa card<\/p>\n<\/p>\n

Business hours: M-F 7 am-7 pm, Sat 9 am-1 pm (Pacific Time)<\/p>\n<\/p>\n

800-233-2328<\/p>\n<\/p>\n

After hours: M-F 7 pm-7 am, Sat 1 pm and all day Sun (Pacific Time)<\/p>\n<\/p>\n

800-449-7728<\/p>\n<\/p>\n

\u2022 Lost, stolen or fraudulent charges on Debit card<\/p>\n<\/p>\n

Business hours: M-F 7 am-7 pm, Sat 9 am-1 pm (Pacific Time)<\/p>\n<\/p>\n

800-233-2328<\/p>\n<\/p>\n

After hours: M-F 7 pm-7 am, Sat 1 pm and all day Sun (Pacific Time)<\/p>\n<\/p>\n

888-241-2510 (inside US)<\/p>\n<\/p>\n

909-941-1398 (collect outside US)<\/p>\n<\/p>\n

\u2022 Report suspicious email, text and phone calls<\/p>\n<\/p>\n

Email our security team (monitored only during business hours). Personal and confidential information should not be included in your email.<\/p>\n<\/p>\n

phishing@becu.org<\/p><\/p>\n","protected":false},"excerpt":{"rendered":"

BECU sent out notice this week that customers bank accounts and credit\/debit cards have not been compromised and that someone is making fraudulent phone calls and text messages to people.<\/p>\n","protected":false},"author":106,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"yst_prominent_words":[],"class_list":["post-17160","post","type-post","status-publish","format-standard","hentry","category-business"],"_links":{"self":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/posts\/17160"}],"collection":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/users\/106"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/comments?post=17160"}],"version-history":[{"count":0,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/posts\/17160\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/media?parent=17160"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/categories?post=17160"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/tags?post=17160"},{"taxonomy":"yst_prominent_words","embeddable":true,"href":"https:\/\/www.kentreporter.com\/wp-json\/wp\/v2\/yst_prominent_words?post=17160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}